JOB OPENINGS


Althea is South East Asia's premier online Korean beauty destination providing best prices to our audience and to introduce K-beauty to the world. Barely a year since we launched, we have grown into a proud family size of five - Malaysia, Singapore, Philippines, Indonesia and Thailand. We won "Rookie of The Year Award 2015" from Multimedia Development Corporation (MDEC) 5 months after launching in Malaysia. Of course, we couldn't have done it without our amazing team of talents in Althea Korea and the love from all our fans! Kamsahamnida

Every day we are growing but as we grow, we want to grow with you, our future amazing team. Come make Asia beautiful with us.


Shipping QA Coordinator - Kuala Lumpur
We are looking for a Shipping Coordinator to manage daily shipping and distribution operations. You will be the one to ensure complete orders are shipped and delivered in a timely manner. You must be comfortable with paperwork and information systems and have great knowledge of shipping and receiving procedures. The goal is to ensure that the shipping processes are running smoothly and effectively.

Responsibilities:
- Use software to track, check, prioritise and route orders
- Resolve issues regarding shipped orders
- Keep track on returned items and manage return inventories
- Ensure compliance to each countries' customs regulations and company policies
- Validate invoices fro different 3PLs and improve shipping cost
- Report to a manager on performances and issues

Requirements:
- 1~3 years of experience in freight forwarding logistics industry
- Solid knowledge of logistics procedures
- Computer savvy with excellent knowledge of MS Office (especially Excel)
- Good understanding of budgeting and reporting
- Excellent organisational and communication skills
- Attention to detail
- Problem-solving abilities

Strategic Pricing & Web QA Analyst - Kuala Lumpur
We are looking for a Strategic Pricing & Web QA Analyst to join our team in Kuala Lumpur, Malaysia. In return, we offer a competitive package and the opportunity to work with a young and dynamic team in one of the most exciting e-commerce sites in the region.

Responsibilities:
- Continually monitor and track competitor pricing in existing markets (MY, SG, PH, ID, & TH) and any potential new markets
- Work with Expansion team to identify and analyse trends in competitor pricing
- Use competitive information to make pricing suggestions to sales team
- Ad hoc research and analysis as required
- Manage all aspects of testing current and future web and mobile applications, including functional review, test planning, test case creation, functional testing, and bug creation and validation
- Troubleshoot and analyse issues during testing
- Work closely with Development team to ensure smooth maintenance and deployment of product installation
- Produce internal documentation for QA as required

Requirements:
- Degree in business, marketing, or economics preferred
- The position requires a self-starter able to work in a fast-paced environment under tight deadlines and a high attention to detail
- Strong communication skills
- Flexibility and willingness to learn various aspects of how to manage tasks in an E-Commerce / Start-Up business.
- Plus - working experience/language skills in one of the markets we operate in and passion for Korean Beauty.


Content Designer / Graphic Designer - Kuala Lumpur
The Content Designer will serve as a key contributor in implementing digital marketing strategies to support our primary direct-to-consumer channel. This role will collaborate with the marketing and editorial team to deliver timely digital content that adheres to brand standards.

Responsibilities:
- Seek to understand and influence target audiences for a premium cosmetics brand
- Thorough understanding of graphic design, typography, and digital standards
- Create graphics for a variety of digital needs, including but not limited to email, digital advertising, lookbooks, and website elements
- Edit product photography as needed
- Proactively resolve roadblocks to keep projects on schedule
- Work collaboratively on projects with other team members and incorporate constructive feedback into creative elements
- Design digital elements with a focus on usability across multiple platforms
- Translate business requirements into wireframes and mockups
- Analyse industry trends to develop concepts and layouts that are brand consistent while pushing creative boundaries to improve presentation

Requirements:
- 1-3 years’ minimum experience in website design and/or interactive media
- Ability to prioritise, organise, and manage multiple projects concurrently to meet deadlines
- Strong communication, organisational, and analytical skills
- Need to be detail-oriented with the ability to ensure efficiency and a high level of quality
- Able to work independently and yet collaborate effectively with a team
- Understanding of print media and colour matching across mediums
- Strong proficiency in Adobe Creative Suite including Photoshop and Illustrator
- Light copywriting skills a plus
- Portfolio of representative work will be required when applying. Other Duties as needed and directed by Manager. No relocation assistance

Webmaster - Kuala Lumpur

The Webmaster is responsible for maintaining the Althea web, mobile web, and mobile app properties. Ensures sites are functioning properly and are available to users. Tests speed of access and improve upon loading speed.

Responsibilities:
  • Generate and update website content (products, content, promotions)
  • Plan, define and implement website changes and functional improvements
  • Maintain and update the online marketing plan for the website
  • Manage website configuration & parameters (e.g. payment options, stock management)
  • Monitor key performance indicators on the website and develop plans to improve them
  • Work closely with sales, design, marketing, development, and CS teams
Requirements:
  • 2-4 years experience of website management or e-commerce CMS (Magento highly preferred)
  • Familiar with Adobe Creative Suite (CS5 and above) and MS Office
  • Basic understanding of Magento and Google products such as Webmaster Tools & Analytics desirable

UX Designer
The UX Designer will play a key role in developing customer experiences through wireframes and prototypes and will be the advocate and hands-on leader for conducting user research to inform design decisions and measure the usability and effectiveness of each iteration. This role is perfect for you if you are passionate about developing and iterating on great customer experiences, appreciate working in a collaborative environment, and have an understanding of web development and an interest in the competitive landscape of e-commerce businesses. A thorough understanding of contemporary user-centered research and design methodologies is a must.

Responsibilities:
  • Work with product managers, end-users, and leadership to deeply understand the problems a new feature, A/B test or site update are intended to solve
  • Create prototypes and proofs of concept to explore design ideas, support usability testing and obtain buy-in
  • Plan and conduct user research, including surveys, interviews and usability tests to measure user reactions and uncover customer pain points
  • Work iteratively with development teams to deliver a user experience that’s within scope and technically feasible
  • Research technology and interaction design trends to make recommendations that balance business needs, customer needs and technological capabilities
  • Act as the customer advocate, creating innovative design solutions that support user needs and builds engagement and trust in our products
  • Present design ideas and solutions to stakeholders and team members

Skills, Knowledge and Qualifications:
  • 3+ years of UX, User Interface design or related experience for the web. Previous experience with mobile app design is a major plus.
  • Outstanding portfolio of personas, customer journeys, prototypes, user flows, site maps or related UX artefacts
  • Proficient in tools for the creation of proof of concept designs and prototypes
  • Strong understanding of user-centered design and user experience best practices 
  • Experience in conducting customer research, including contextual inquiry and usability testing
  • Innovative and creative problem solver
  • Thoroughness and attention to detail
  • Understanding of analytical tools and appreciation for the role of analytics in the UX process
  • Passionate about continuous improvement of the customer experience
  • Ability to work independently and with smaller teams
  • Experience with conversion optimisation testing or other iterative improvements to web-based products


Bloggers Relation (Senior Position) - Kuala Lumpur
The senior/experienced person should be very much independent, bringing in his/her network and experience to expand this department. This would be a senior or manager role. Someone who's already well-versed with blogger/influencer programs and with network to media (bloggers/media). Coming up with strategies and campaigns.


Althea Bloggers Community
Ambassadors Program
PB program
Campaigns & Events
Media / Celebrities
Press Releases
In-depth understanding of the beauty industry
Salary based on experience. Rough estimate RM3.5K - RM7K.

Job Description:
- Managing Althea Korea's Blogger Community.
- Managing the Althea Ambassador's Program and/or influencer programs.
- Building relationships with influencers, bloggers and/or media across social media platforms.
- Developing and implementing blogger relations strategy.
- Creating meaningful conversations for Althea Korea on social media.
- Preparing and distributing Press Releases to media
- Organising events, activities, interviews relevant to the growth of the Althea
- Assist the head of Creative Communications and/or liaise with other departments relevant to the growth of the Althea

Experience / Education:
- Candidate must possess at least a Diploma in Mass Comm, Public Relations, and/or equivalent.
- At least one two to five-year experience.
- In-depth knowledge and understanding of social media platforms and bloggers, communities, and/or influencer network.
- Strong writing skills are crucial, both formally and creatively.
- Posses social and networking skills relevant to the industry.
- Malaysian citizens and/or permanent residence only.

Social Media Executive (Junior) Althea U.S.A - Kuala Lumpur

Requirements:
  • Excellent copywriting on online and offline content in English. Any other language is an advantage.
  • Create, propose, manage and monitor the content of Althea social media platforms such as Facebook, Twitter, Youtube, Instagram, etc.
  • Assist in monitoring and managing marketing and promotional activities in all Althea social media channels
  • Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships
  • Good technical understanding and can pick up new tools quickly
  • Assist head of the department and/or manager 
  • Liaise with other departments relevant to the growth of Althea

Experience / Education:
  • Candidate must possess at least a Diploma in Mass Comm, Journalism, Public Relations, Event Management, and/or Marketing.
  • Candidate must possess at least a year experience in a relatable field.
  • In-depth knowledge and understanding of social media platforms and their respective participants
  • Strong writing skills are crucial, both formally and creatively
  • Passionate user of social media especially Facebook, Twitter or Instagram
  • Knowledge of intermediate in Microsoft Application, and administrate Facebook, Twitter, Youtube, Instagram is a must.
  • Beauty Bloggers are strongly encouraged to apply
  • Malaysian citizens only


Creative Producer - Kuala Lumpur
Althea is looking for experienced videographer slash photographer to join our dynamic, fast-paced team in Kuala Lumpur, Malaysia. In this role, you would exhibit a keen sense of brand and an ability to create cute quirky content that offers product/brand information with absolute clarity. The role will be focused on shooting product and brand videos for social media. You will be responsible for producing videos for Althea; events, commercial, promotional, editorial, social media content, and other video projects as assigned.

Job Description: 
  • Conceptualize and execute creative video and photography projects
  • Film and edit video content for Althea
  • Create videos and photographs for Althea and it's social media platforms
  • Edit content for marketing, social media, and promotions
  • Assist the Head of Creative Communications and/or other departments relevant to the growth of the company.
Requirements:
  • Diploma, degree or 2 years work related experience preferred.
  • Knowledge of video editing software such as Premiere Pro, After effects, and Final cut.
  • Working knowledge of graphic/animation software such as Adobe Creative Suite is preferred.
  • Self- motivated with time management skills and the ability to multi-task.
  • Willing and able to travel domestically and possibly internationally.

Public Relations  - Kuala Lumpur

Job Description:

  • Strategy: support the local execution of the global Communications and PR strategy, which is primarily focused on consumer PR but also includes efforts in trade and corporate PR.
  • Press office management answer daily media or influencers inquiries, identify interesting journalists, monitor all coverage and fill-in reports, develop a strong network of journalists for the brand (beauty, lifestyle, corporate).
  • Outreach: distribute and pitch all press releases to the relevant media targets with the objective of maximizing results
  • Content ideas and localization: create the content with local information and work with our content writers to find new creative angles for journalists and influencers.
  • Requirements

Experience / Education:
  • Successfully completed your studies in the field of communication or social sciences or journalism and already have 2-4 years experience in PR / Communications on similar positions
  • PR agency work experience preferred.
  • Experienced in managing beauty and corporate media
  • A keen understanding of media and the news cycle with proven success achieving coverage
  • A good understanding of the main digital platforms
  • Strong organizational skills, results-driven and detail-oriented with the ability to multi-task
  • Excellent written & verbal communication skills
  • Experience working with or at technology, internet, digital or e-commerce brands

Customer Service Relation (CSR) - Kuala Lumpur
Specialised in skills to talk your way into the hearts of our fans? Then this is the place for you! We are the "hospital" of Althea so take us as your everyday medical team dispatch to assist our customers in need of help. If you have heard of Prince of Althea, Dan then this is his team of helpers.

Requirements:
- Candidate must possess at least a Diploma in any field
- Required languages: English
- Organised and effective time management skills
- Able to work under pressure and meet tight deadlines
- Possess strong sense of responsibility
- Adaptable to fast paced working environment
- Ability to multitask and to work independently with minimal supervision
- Good track record of past performance and attendance will be an added advantage
- Candidates with more than a year of customer service experience are a plus
- Able to compose professional business emails
- Good typing skills

Job descriptions:
- Manage and resolve incoming emails professionally
- Work hand-in-hand with internal/ external departments to resolve escalations
- Responsible for maintaining email SLA
- Adhere to company SOP and policies
- Other ad-hoc tasks assigned as required by business needs

Web Developer - 
We are looking for someone who is a talented web developer to join our team in Kuala Lumpur. Duties would primarily consist of designing, developing, and implementing new projects and features built using the Magento platform and React Native. Check out our Tech Crunch article here. Please submit your resume with the links to software, mobile apps, your coding samples, or your web designs to rogan@althea.kr

The technical ecosystem is both interesting and broad covering systems that deal with:
- Payment processing (both check-out and backend)
- Serving websites and mobile apps to large audiences (high concurrency)
- Various marketing tools
- Mass data handling and validation
- Shipping & logistics

Responsibilities: 
- HTML, CSS, JavaScript, jQuery and React Native
- PHP, MySQL, or other relational database design
- Familiarity with Linux environment
- Magento (or any other ecommerce platform such as WooCommerce, OpenCart, …) experience highly preferred
- Provide solutions, develop and maintains websites, and other related internal and external activities
- Good command of English communication skills - both written and spoken

Requirements :
- A minimum of 1-3 years experience with web development
- Understand current web development standards & software development paradigms
- Excellent root cause analysis problem solving skills
- Strong interpersonal, communications skills

Here are some More Perks:
- Productive team building one time a month
- Being part of a family (not team) to deliver creative designs and innovative features to both web and mobile app
- Give you Macbook which you can take home and use on the weekends and after working hours
- Provide free well-handmade coffee every morning


Please e-mail your resume and portfolio (where applicable) to hr@althea.kr.


ALTHEA BEAUTY SDN. BHD.
A-21-15, Menara UOA Bangsar,
No.5 Jalan Bangsar Utama 1,
59000 Kuala Lumpur, Malaysia

37 comments

  1. Wondering if Althea wants online customer service staff, I will apply for it haha.

    ReplyDelete
    Replies
    1. Hello Jun!
      Maybe you can drop an email with your resume for Customer Service Relation (CSR)? :D

      Delete
  2. so excited, but iam in indonesia. can i apply it too?

    ReplyDelete
    Replies
    1. Hey there! Unfortunately all our spots available are currently based in Kuala Lumpur. Sorry!

      Delete
    2. How about the beauty writer?

      Delete
    3. Hey there! Unfortunately all our spots available are currently based in Kuala Lumpur. Sorry!

      Delete
  3. Hi,

    I am Indonesian and I am interested in your company. Do you have any job opening for marketing and marketing communication position? I also have no issue to be placed abroad.

    Thank you

    ReplyDelete
    Replies
    1. Hey there, unfortunately we're not looking for anyone in those positions as of now. Thanks for inquiring though! :)

      Delete
  4. Hello,

    I was wondering if you still have any vacancies for the CSR or any admin positions in Malaysia?

    ReplyDelete
    Replies
    1. Hello,
      Maybe you can drop an email with your resume for Customer Service Relations? Please do email hr@althea.kr :) Thanks!

      Delete
  5. Hello!
    I just wanted to ask if you hire OJT training program to meet our course curriculum's specific hours? I was planning to apply for an OJT at Althea even if it's in Malaysia (I'm from the Philippines) because I'd like to gain experience at a company that's really in line with my interests.

    Thanks!

    ReplyDelete
    Replies
    1. Hey there, unfortunately we're not looking for anyone in those positions as of now. Thanks for inquiring though! :)

      Delete
  6. Hi there, is there a full time beauty writer position available, or is it only on an internship basis?

    ReplyDelete
    Replies
    1. HI SH,

      We hired a full time beauty writer already and may open this position next year. In the mean time, internships are welcome.

      Delete
  7. Hello. May I know if CSR position is still available?
    Hope to hear from you soon.

    ReplyDelete
    Replies
    1. Hi Krystalcky, all positions advertised here are available. Please email your resume dan@althea.kr for CSR position.

      Delete
  8. Hi any job openings in Singapore?

    ReplyDelete
  9. Good day!
    I was just wondering, If I am not a graduate of any of the courses above am I not qualified to apply?

    ReplyDelete
  10. Hello and Good day!

    I am Indonesian student who study in Malaysia. I was wondering if Althea has any internship opportunity?

    Thank You.

    ReplyDelete
    Replies
    1. Hi there,

      Currently internships have been filled, but you can still send in your CV to tammy@althea.kr in case we get an open spot or two. :)

      Delete
  11. Hi I was wondering if there are any internships for an Arts & Graphic Design student in the Philippines? Thank you!

    ReplyDelete
    Replies
    1. Hey there! Unfortunately all our spots available are currently based in Kuala Lumpur, Malaysia. Sorry!

      Delete
  12. Hi, may I know if there are any job openings in Singapore? I just completed my diploma in marketing. Will be interested in an internship position as well.

    ReplyDelete
    Replies
    1. Hey there! Unfortunately all our spots available are currently based in Kuala Lumpur, Malaysia. Sorry!

      Delete
  13. Sadly, I'm from Philippines. I want to work as your CSR staff. I hope you could expand your business here in Philippines :) But is it possible to be your product reseller instead?

    ReplyDelete
    Replies
    1. Hey there! Unfortunately all our spots available are currently based in Kuala Lumpur, Malaysia, and we don't have reselling programs. Sorry!

      Delete
  14. Hi, is Strategic Pricing & Web QA Analyst - Kuala Lumpur position still available for application?

    ReplyDelete
    Replies
    1. Yes it is :) please email to hr@althea.kr

      Delete
  15. Hello there :) May I know any job vacancy available now ?

    ReplyDelete
    Replies
    1. All the positions here are still available.

      Delete
  16. Hi, I'm from KL, Malaysia.
    and wish to apply below.
    Customer Service Relation (CSR) - Kuala Lumpur
    Social Media Executive (Junior) Althea U.S.A - Kuala Lumpur

    ReplyDelete
    Replies
    1. Hi there,

      For CSR please email your resume to dan@althea.kr, and for Social Media Exec, please email it to tammy@althea.kr :)

      Delete
  17. Hello, I'm from Philippines and really like to work with you as a graphic designer. Is the position still available? I'm also willing to relocate in Malaysia even without relocation allowance.

    ReplyDelete
    Replies
    1. Hi there, please do email over your resume to hr@althea.kr :)

      Delete
  18. Is there still an opening for Social Media Executive (Junior) Althea U.S.A - Kuala Lumpur?

    ReplyDelete
    Replies
    1. Hello :) That position is currently still open. Please send in your resume to tammy@althea.kr if you're interest :)

      Delete
  19. Hi,

    Is the position for Content Designer and Webmaster still open? If yes, how can I apply?

    Thank you
    Perly

    ReplyDelete

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