[JOB OPENINGS] JOIN THE ALTHEA FAMILY

Althea is the largest Korean beauty digital destination in Southeast Asia. We are currently in MY, SG, PH, ID, TH, US and the rest of the world. This year we are excited to say that we are launching our own private brand line as well as offline stores in SEA. We are founded by K-beauty and e-commerce veterans from Rocket, Memebox, Clio, TicketMonster (the largest e-commerce in Korea) and Lotte, and we are backed by major VC funds from SEA and Korea as well as institutional investors. We recently closed Series B round, and raised more than 8-figure USD funds as of today. Read more about Althea in https://www.forbes.com/sites/cmalasig/2016/08/01/this-year-old-startup-is-now-southeast-asias-largest-online-korean-beauty-market/.

We have won awards from MDEC (Multimedia Development Corporation) including "Rookie of The Year Award 2015" and "Top 10 SMEs by Local Gross Merchandise Volume 2016". We also won the “Employer Of Choice - My Dream Office Space Contest 2017" from Jobstore.

We are a young, open, and dynamic team and we are looking for talented, energetic, and self-driven individuals to be a part of this team.

Below are the positions that are currently available. For more information about the positions, please scroll down.

Positions are based in Bangsar, Kuala Lumpur. Our office building is connected to the Bangsar LRT Station in Kuala Lumpur. Interested applicants, please e-mail your resume and portfolio (where applicable) to respective heads below.

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MALAYSIA CUSTOMER SERVICE REPRESENTATIVE

Key Responsibilities:

• Manage and resolve incoming emails professionally
• Work hand-in-hand with internal/external departments to resolve escalations
• Responsible for maintaining email SLA
• Adhere to company SOP and policies
• Other ad-hoc tasks assigned as required by business needs

Requirements

• At least a Diploma in any field
• More than a year of customer service experience is a plus 
• Ability to communicate in the English Language
• Effective organizational and time management skills
• Able to work under pressure and meet tight deadlines
• Possess a strong sense of responsibility
• Adaptable to the fast-paced working environment
• Ability to multitask and to work independently with minimal supervision
• Good track record of past performance and attendance will be an added advantage
• Ability to compose professional business emails
• Good typing skills

Candidates kindly email resume and portfolio/sample work (if applicable) to dan@althea.kr 🔴

ALTHEA SNS INTERNS

KEY RESPONSIBILITIES:
 Excellent copywriting on online and offline content in English
 Create, propose, manage, and monitor the content of Althea social media platforms such as Facebook, Twitter, Youtube, Instagram, etc.
 Assist in monitoring and managing marketing and promotional activities in all Althea social media channels
 Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships
 Good technical understanding and can pick up new tools quickly
 Assist head of the department and/or manager
 Liaise with other departments relevant to the growth of Althea

REQUIREMENTS:
 Candidate must possess at least a Diploma in Mass Communication, Journalism, Public Relations, Event Management, and/or Marketing
 Candidate must possess at least a year experience in a relatable field
 Ability to communicate in the English Language
 Ability to read and write in other languages is a plus
 In-depth knowledge and understanding of social media platforms and their respective participants
 Strong writing skills are crucial, both formally and creatively
 A passionate user of social media especially Facebook, Twitter or Instagram
 Knowledge of intermediate in Microsoft Application, and administrate Facebook, Twitter, Youtube, Instagram is a must
 Beauty Blogger are strongly encouraged to apply

Candidates kindly email resume and portfolio/sample work (if applicable) to tammy@althea.kr 🔴