[JOB OPENINGS] JOIN THE ALTHEA FAMILY

Althea is the largest Korean beauty digital destination in Southeast Asia. We are currently in MY, SG, PH, ID, TH, US and the rest of the world. This year we are excited to say that we are launching our own private brand line as well as offline stores in SEA. We are founded by K-beauty and e-commerce veterans from Rocket, Memebox, Clio, TicketMonster (the largest e-commerce in Korea) and Lotte, and we are backed by major VC funds from SEA and Korea as well as institutional investors. We recently closed Series B round, and raised more than 8-figure USD funds as of today. Read more about Althea in https://www.forbes.com/sites/cmalasig/2016/08/01/this-year-old-startup-is-now-southeast-asias-largest-online-korean-beauty-market/.

We have won awards from MDEC (Multimedia Development Corporation) including "Rookie of The Year Award 2015" and "Top 10 SMEs by Local Gross Merchandise Volume 2016". We also won the “Employer Of Choice - My Dream Office Space Contest 2017" from Jobstore.

We are a young, open and dynamic team and we are looking for talented, energetic and self-driven individuals to be a part of this team.

Below are the positions that are currently available. For more information about the positions, please scroll down.

1. INDONESIA CUSTOMER SERVICE REPRESENTATIVE
2. MALAYSIA CUSTOMER SERVICE REPRESENTATIVE
3. BRAND/PRODUCT COPYWRITER 
4. BEAUTY PHOTOGRAPHER
5. SOFTWARE ENGINEER (PHP/BACK-END OR FRONT-END)
6. BLOGGERS RELATION MANAGER
7. PUBLIC RELATIONS MANAGER
8. BRAND MARKETER (MANAGER)
9. DIGITAL MARKETING MANAGER
10. PERFORMANCE MARKETER

Positions are based in Bangsar, Kuala Lumpur. Our office building is connected to the Bangsar LRT Station in Kuala Lumpur. Interested applicants, please e-mail your resume and portfolio (where applicable) to Ms Jo Chew at hr@althea.kr

******************************

INDONESIA CUSTOMER SERVICE REPRESENTATIVE

Key Responsibilities:

• Manage and resolve incoming emails professionally
• Work hand-in-hand with internal/external departments to resolve escalations
• Responsible for maintaining email SLA
• Adhere to company SOP and policies
• Other ad-hoc tasks assigned as required by business needs

Requirements

• At least a Diploma in any field
• More than a year of customer service experience is a plus
• Ability to communicate in the English Language
• Ability to read and write in Bahasa Indonesia is compulsory
• Effective organizational and time management skills
• Able to work under pressure and meet tight deadlines
• Possess strong sense of responsibility
• Adaptable to fast paced working environment
• Ability to multitask and to work independently with minimal supervision
• Ability to compose professional business emails
• Good typing skills

MALAYSIA CUSTOMER SERVICE REPRESENTATIVE

Key Responsibilities:

• Manage and resolve incoming emails professionally
• Work hand-in-hand with internal/external departments to resolve escalations
• Responsible for maintaining email SLA
• Adhere to company SOP and policies
• Other ad-hoc tasks assigned as required by business needs

Requirements

• At least a Diploma in any field
• More than a year of customer service experience is a plus 
• Ability to communicate in the English Language
• Effective organizational and time management skills
• Able to work under pressure and meet tight deadlines
• Possess strong sense of responsibility
• Adaptable to fast paced working environment
• Ability to multitask and to work independently with minimal supervision
• Good track record of past performance and attendance will be an added advantage
• Ability to compose professional business emails
• Good typing skills

BRAND/PRODUCT COPYWRITER

Key Responsibilities:

• Be a key player in the evolution of our brand’s voice, striving to balance our fun, unique voice with serious product benefits;
• Help create unique selling angles for categories, promotions and products;
• Conduct research and attend meetings to gain an in-depth understanding of benefit-driven products and stories behind their development;
• Pivot easily from a macro editorial point of view to a micro understanding of product detail;
• Collaborate with product development and marketing team to develop insightful points of view around Althea products and brand;
• Balance efficiency with quality creative output in a fast-paced environment

Requirements:

• BA in journalism, English or related field;
• One (1) to three (3) years’ experience copywriting and developing concepts;
• Experience writing beauty-related copy preferred;
• Proven ability to edit copy – refining, reframing and polishing as required;
• Knowledge of overarching trends in the beauty marketplace, as well as an ability to synthesize and express their influences in copy.

BEAUTY PHOTOGRAPHER

Key Responsibilities:

• Photograph a variety of beauty products for sale with various lighting, backgrounds, and layouts;
• Work with models;
• Create and develop ideas for editorial and lifestyle imagery;
• Styling and propping merchandise to enhance product and create a visual image;
• Complete photo retouching and digital manipulation.

Requirements:

• At least three (3) years’ experience with product photography, lighting techniques, and digital camera equipment;
• Experience with Editorial photography is a huge plus;
• Excellent attention to detail with a strong sense of color and style;
• Strong studio product photography experience, preferably in a retail environment;
• High energy, positive attitude, ability to develop and communicate ideas;
• Well-versed in using Photoshop for post-production manipulation when needed (layers, clipping paths, etc.);
• Possess a strong sense of lighting and composition;
• Possess an understanding of color conversion, correction and photo manipulation;
• Able to work in a fast-paced environment to meet sale deadlines;
• Be able to meet tight deadlines — self-directed.

Note:  Candidates are required to provide current portfolio, including in-studio product photography with application.

SOFTWARE ENGINEERS (BACK-END, FRONT-END OR MOBILE APP)

The role of the Software Engineer would primarily consist of designing, developing, implementing new services and features built using the Magento and React Native.

The technical ecosystem is both interesting and broad covering systems that deal with:

• MVC patterned development based on PHP
• E-Commerce platform such as Magento like WordPress
• Cloud computing platform by Amazon Web Service
• Development for APIs on Back-End
• UI/UX and feature for mobile app based on React Native
• Serving websites and mobile apps to large audiences (high concurrency)
• Integrated various marketing tools and services

Key Responsibilities:

• Design, build and maintain efficient, reusable and reliable programming code to meet the website brief and specifications;
• Perform website testing, while working together with the team to identify and resolve technical problems;
• Keep up-to-date on the latest industry trends and best practice in web and participate in improving existing features;
• Work together with the team to conceptualize, visualize and execute web design projects diligently and in a timely manner;
• Conduct knowledge sharing regularly

Requirements:

• A degree in computer science, engineering or relevant field
• No work experience required as long as you can pass our online test for back-end or front-end
• Familiar with PHP, HTML5, CSS3, JavaScript and web application architectures
• Familiar with WordPress or any CMS platforms (preferably Magento) and popular front-end foundations (Bootstrap or Foundation) 
• Familiar with version control (Git) and responsive design principles are a plus
• Keep up-to-date with current web technologies, principles and best practices
• Adaptable and able to pick up new technologies/skills
• Work well with others, team player
• Good command of English communication skills - both written and spoken
• Good problem solving skills and initiative to find solution

Note:  Vacancies available for Software Engineers for Backend/Frontend/Mobile App positions.

BLOGGERS RELATION MANAGER

Key Responsibilities:

• Managing Althea Korea's Blogger community;
• Managing Althea Ambassador's program and/or influencer programs;
• Building relationships with influencers, bloggers and/or media across social media platforms;
• Developing and implementing blogger relations strategy;
• Creating meaningful conversations for Althea Korea on social media;
• Preparing and distributing Press Releases to media;
• Organising events, activities, interviews relevant to the growth of Althea;
• Assist the Head of Creative Communications and/or liaise with other departments relevant to the growth of the Company.

Requirements:

• At least a Diploma in Mass Communication, Public Relations, and/or equivalent;
• Two (2) to five (5) years of work experience in the related field;
• In-depth knowledge and understanding of social media platforms and bloggers, communities, and/or influencer network;
• Strong writing skills are crucial, both formally and creatively;
• Possess social and networking skills relevant to the industry;
• Strategic thinking.

PUBLIC RELATIONS MANAGER

Key Responsibilities:

• Global Communications and Public Relations strategy including efforts in trade and corporate PR;
• Press office management, answer daily media or influencers inquiries, identify interesting journals, monitor all coverage and fill-in reports;
• Develop a strong network of journalists for the brand (beauty, lifestyle, corporate);
• Outreach:  distribute and pitch all press releases to the relevant media targets with the objective of maximising results;
• Content ideas and localisation:  create the content with local information and work with our content writers to find new creative angles for journalists and influencers

Requirements:

• Successfully completed your studies in the field of communication or social sciences or journalism and already has two (2) to four (4) years of work experience in PR or Communications in a similar role;
• PR agency work experience preferred;
• Experienced in managing beauty and corporate media;
• A keen understanding of the media and the news cycle with proven success achieving coverage;
• A good understanding of the main digital platforms;
• Strong organization skills, results-driven and detail-oriented with the ability to multi-task;
• Excellent written and verbal communication skills;
• Experience working with or at technology, internet, digital or e-commerce brands.

DIGITAL MARKETING MANAGER

Key Responsibilities:

• Manage the strategy and setup of all paid campaigns;
• Measure and optimize our paid marketing using vendor-specific dashboards, Google Analytics, and marketing analytics reports;
• Research and test partnerships with new vendors to expand our reach and/or lower our cost-per-acquisition;
• Collaborate with marketing teammates to maintain a consistent brand voice and message across all paid programs;
• Stay up-to-date with digital marketing trends and potential new channels and strategies to keep us ahead, including updates to social media marketing, attribution, and programmatic media buying.

Requirements:

• BA/BS or equivalent working experience;
• In-depth knowledge of the various paid marketing channels and technologies, including paid search (Google AdWords), retargeting, social network advertising (Facebook, Twitter, LinkedIn, Pinterest, etc.), and affiliate platforms (iPrice, Shopback, etc.);
• Experience handling marketing budgets and forecasting/reporting results;
• Result oriented;
• Strategic and analytical thinking.

PERFORMANCE MARKETEER EXECUTIVE

Key Responsibilities:

• Execute performance marketing campaigns using Google Adwords, Facebook Ads, and other paid marketing channels;
• Collaborate with teammates to maintain a consistent brand voice and message;
• Stay up-to-date with digital marketing trends and potential new channels and strategies to keep us ahead.

Requirements:

• A degree qualification;
• At least two (2) years of relevant working experience;
• Knowledge of SEM, PPC, Facebook Ads and Display Advertising;
• Attention to detail;
• Good communication skills.