Affordable KBeauty on Althea


Althea's Best Price Guarantee Explained!

At Althea Korea, it is important to us that you are 100% happy with your purchase. Our Best Price Guarantee policy means you always get the best price. We often get asked: "Why are your products so affordable? cheap? Do you sell authentic products? Are those expiring soon?".

Althea is your gateway to Korean beauty, and as the world's first hybrid CBT (Cross-Border-Trading) system, Althea is the first e-commerce company to have sourcing capabilities based in Korea. This means that we eliminate middlemen and pass the savings back to our customers!

From Korea to You

How It Works

Best Price Guarantee
As the world's first hybrid CBT (Cross-Border-Trading) system, we work directly with brands and ship directly to your doorstep. As we work directly with K-beauty brands, we are able to provide incomparable prices to our customers all over the world.

We take great care to ensure our prices are competitive. Our Best Price Guarantee Policy is simple: we regularly check what is happening in the market to offer you low prices all year round. However, if by chance you happen to find a lower price (not promotional/sale price) from official retailers within 24 hours of your purchase, Althea will match the lower price and credit you the difference in the price of your purchase! Terms and conditions apply. Our help team will verify if it's legit!

HOW TO REPORT LOWER PRICE 
1. Make a purchase 
2. Should you find a lower price after your purchase within 24 hours, report the lower price (with link & screenshot) to help@althea.kr
3. Althea will verify it 
4. Price match! 


Free Shipping with min purchase
Aside from our best price guarantee, our customers can also take advantage of our free shipping offers. Free shipping is available when a customer exceeds a minimum purchase and fulfills the conditions needed. Please note that minimum purchase varies per country, and you can click here to read more about our free shipping guide.


Authenticity Guarantee
We know affordability and cheap prices are normally associated with either fake, defective, or near-expiry products. Do not fret as all products sold on Althea Korea are 100% authentic, backed up by our 200% authenticity guarantee. We only source our products from the exact distributors who supply to the major chain stores in Korea!

We would like to advise that product packaging does go through renewals periodically - some drastic, some minor. They also differ based on the factory that produces them and their distribution channels. Usually, no two batches of products are same. The printing, mold, fonts, colors will slightly deviate as equipment is replaced for the next batch of mass production. If ever you are not satisfied with your purchase, kindly email your concern and photographs to our Help Team at help@althea.kr for clarification/investigation. Terms and conditions apply.


30-Days Return Guarantee
If you are not happy with your purchase (be it damaged while in transit/you do not trust it/etc.) you can always contact our customer service team at help@althea.kr and quote for the 30-days return guarantee, no questions asked! Our help team will assist you to make a return on this. Terms and conditions apply.


We hope you have found the answers to your question! Happy shopping on Althea. Should you encounter any issues during the journey, kindly reach out to us on social media (FB/IG) or via email at help@althea.kr. Our customer service team will assist you within 48 business hours.


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